Last updated: 21.01.2026

This Privacy Policy describes how IT-AI Solutions ApS (“we”, “us” or “our”) collects, uses, discloses, and protects your personal data when you visit our website or use our services.

1. Data Controller

The data controller responsible for your personal data is:

IT-AI Solutions ApS
Lørstedvej 71
9690 Fjerritslev
Denmark
Email: contact@it-ai-solutions.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Identification & Contact Data

Name

Company name

Job title

Email address

Phone number

2.2 Technical & Usage Data

IP address

Browser type and version

Device information

Pages visited, access times, clicks, and other analytics data

2.3 Client Project Data

Information you provide during project engagement, support requests, or solution deployment

3. Purposes of Processing & Legal Basis

We process your personal data for the following purposes:

3.1 Responding to Inquiries and Service Requests
– To answer messages, support requests, and consultancy inquiries.
Legal basis: Performance of contract / pre-contractual steps (Art. 6(1)(b) GDPR)

3.2 Providing Services
– To deliver IT and AI solutions, consultancy, and related service activities.
Legal basis: Performance of contract (Art. 6(1)(b) GDPR)

3.3 Website Analytics & Improvement
– To understand and enhance how visitors use our website (e.g., analytics).
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

3.4 Compliance with Legal Obligations
– To fulfil legal and regulatory requirements (e.g., taxation, record-keeping).
Legal basis: Legal obligation (Art. 6(1)(c) GDPR)

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve performance and user experience. You may manage or disable cookies through your browser settings, though it may affect full website functionality.

5. Data Retention

We retain personal data only as long as necessary:

Contact data: up to 3 years after last interaction, or as required by law

Analytics data: anonymized or deleted within 12 months

Client project data: for the duration of the project + contractual retention period

6. Sharing and Transfers

We do not sell your personal data to third parties.

We may share your data with:

Trusted service providers (e.g., hosting, analytics, support tools)

Legal authorities when required by law

If personal data is accessed or stored outside the EU/EEA, we ensure appropriate safeguards such as standard contractual clauses are in place.

7. Security

We implement industry-standard technical and organizational measures — such as encryption and access controls — to safeguard your personal data from unauthorized access, loss or misuse.

8. Your Rights

Under the EU GDPR, you have the right to:

Access your personal data

Correct/Update inaccuracies

Delete or restrict processing in certain cases

Object to processing based on legitimate interests

Withdraw consent at any time

Data portability

File a complaint with a supervisory authority

To exercise these rights, contact us at contact@it-ai-solutions.com

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

IT-AI Solutions ApS
Email: contact@it-ai-solutions.com
Address: Lørstedvej 71, 9690 Fjerritslev, Denmark